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Home  »  Customer service  »  Shipping Information

Shipping Information


SHIPPING INFORMATION

Shipping of Regular Orders will occur within 1-2 working days after confirmation of payment.

Shipping of Special Orders will occur within 4-6 weeks from the date of prepayment.

We are committed to respect our shipping deadlines. However, due to the International situation, there may be occasional delays.

We ship to Canada and the contiguous US States. We do not ship to P.O. Boxes.

SHIPPING AND HANDLING PRICES ARE BASED ON COURIERS' RATES - All shipping prices are "expedited" ground. The "expedited" ground estimated transit time is 12 business days. For the "expedited" ground parcels the couriers do not guaranty the transit time. If you want to choose another shipping method, please contact us before ordering. Please note that US shipments may be delayed due to border security. A $25.00CAD destination fee has been applied to the shipping price for the following Canadian destinations: Northwest Territories, Nunavut and Yukon.

Our regular shippers are: Canada Post and DHL. It is customer's responsibility to provide the correct delivery address information. Any additional carrier charge resulting in address correction/redirection will be charged to the customer's credit card.

RECEIVING To ensure that you receive your order, you will be required to sign for receipt of goods. We also suggest your confirming the receipt of goods with our 24/7 service at sales@casahomeaccessories.com.

Thank you.






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